Role Summary
The Nominated Supervisor is responsible for managing all day to day aspects of the Service’s operations and provide leadership ensuring high quality education and care provision.

The Nominated Supervisor is responsible for –

• Educational program
• Administration of medicine
• Supervision and safety of children
• Sleep and rest
• Excursions
• Staffing
• Food and beverage
• Overseeing the physical facilities
• Recruiting and mentoring staff and managing the overall image of the Centre
• Developing relationships that support and partner with families

They are also responsible to ensure compliance with all relevant laws and educational frameworks governing child care and manage the financial affairs of the child care facility alongside the Approved Provider. They must advocate, at all times, for best practice in all 7 Quality Areas being:

Quality Area 1 - Educational program and practice.

Quality Area 2 - Children's health and safety.

Quality Area 3 - Physical environment.

Quality Area 4 - Staffing arrangements.

Quality Area 5 - Relationships with children.

Quality Area 6 - Collaborative partnerships with families and communities.

Quality Area 7- Governance and Leadership

In all decisions and actions related to your role, the safety, rights and best interests of children must be your paramount consideration. This is a statutory duty under the Education and Care Services National Law and applies above all other operational, financial or stakeholder considerations.

Organisational Relationships
The Director/Nominate Supervisor reports to the Area Director ensuring open communication on all issues pertaining to the 7 Quality Areas, particularly area 7 – Leadership and Governance. The Director/Nominate Supervisor has responsibility for all early childhood teachers and educators at the Centre and is expected to lead with integrity, transparency and professionalism at all times.

Accountabilities and Key Performance Indicators (KPIs)

Influential Leadership and Quality Service Delivery

• Act as a professional, responsive and effective liaison point for parents focusing on positive and reciprocal relationships with families keeping them informed of service management decisions;
• Provide inspirational and professional leadership to build a culture of staff engagement and teamwork;
• Ensure program and interactions uphold the rights of children and child protection/child safe standards as paramount;
• Actively support and model children’s right to have their voices genuinely heard and acted on, including in decisions that affect them — such as the use of their images, videos and stories — and foster children’s autonomy and agency as a rights-based practice across the Service;
• Develop and maintain a learning community within the service where there is a culture of reflective practice and ongoing learning to drive quality and continuous improvement;
• Act as a change agent and effectively lead and manage change;
• Build positive relationships with local service providers and provide pathways for integrated service delivery where possible;
• Effectively foster relationships that build the profile of the service within the wider community and with strategic stakeholders;
• Maintain effective communication channels with Executive Team and participate in regular professional supervision;
• Communicate organisational messages clearly and consistently with staff team
• Work in collaboration with the Educational Leader to oversee the development, implementation and reflection of a high-quality early childhood education and care program for all enrolled children that is consistent with –

• The Service philosophy, policies and procedure;
• The National Quality Standards;
• Early Years Learning Framework.

• Ensure and report on Service compliance with the Education and Care Services National Regulations, Education and Care Services National Law and National Quality Standards including –

• Any relevant notifications required to be made to regulatory body
• Informing Area Director of all notifications or near miss events
• Develop and maintain a Quality Improvement Plan, including continual self-assessment of service against the National Regulations, National Law and National Quality Standards, including gaining staff and parent feedback regularly
• Leading the Service through the Assessment and Rating process including any appeals or feedback opportunities

• Actively participate in Director’s meetings and activities

Staff Management     

• Manage and maintain staff recruitment in collaborations with Area Director and Business Manager
• Develop and implement staff orientation program ensuring familiarisation with all policies and procedures
• Implement cost effective staff rosters that ensure ratio and qualification compliance
• Monitor and manage staff performance inclusive of –

• Probationary assessment
• Performance appraisals and pitstops
• Individual learning and development plans for all staff

• Actively participate in performance appraisal process and continuing professional development planning
• Monitor and manage under performance
• Support Trainees (Diploma and/or Certificate III) study and assist their progress
• Ensure staff have a working knowledge of the Regulations and NQF and meet these guidelines in their work practices
• Contribute positively and effectively to the team environment

Administrative Management

• Manage and monitor budgetary and administrative functions of the Service ensuring regulatory and organisational compliance;
• Effective monitoring of children’s attendance patterns, utilisations are sustainable and strong
• Undertake utilisation and maintenance reporting and provide Director’s report to the Area Director as per schedule (25^th of each month);
• Ensure the Area Director is informed of any problem arising, which would affect the children, service approval or rating, regulatory and legal compliance of the smooth running of the Service
• Participate in the preparation of the annual budget and provide information and guidance to the Business Manager on budget preparation and allocation;
• Be aware of and develop skills relating to administrative functions of the service;
• Ensure effective enrolment procedures and bookings;
• Implement and monitor and review risk management plans

Collaboration with Families, Professionals and the Community

• Ensure parents are appropriately informed and consulted with about the care of their children;
• Build and maintain professional, inclusive and positive relationships with families of the Service;
• Always ensure professional communication with families and act as a resource to support not only the child but the whole family;
• Draw on the knowledge and experience of families to support their children’s learning;
• Lead and engage positively in the orientation, enrolment and transition processes for families and children;
• Support families to access inclusion support and assistance;
• Engage in shared decision making with families and evaluation of Service performance;
• Actively support the organisation’s philosophy, policies and procedures and positively represent the organisation to external contacts at all opportunities;
• Actively participate in and contribute to cross organisation projects and activities which may also include the marketing of the Service to Government and other agencies;
• Demonstrate the Service’s code of conduct/code of ethics in all interactions and relationships when representing the Service;
• Maintain privacy and confidentiality policy with regards to children, families and educators at all times;
• Engage in professional conversations with other professionals as is appropriate
• Reflect and respond accordingly to high levels of feedback from colleagues, families and external stakeholders;
• Build effective networks with early childhood practitioners within the local area and other relevant community organisations and Government agencies;
• Build social capital by promoting community participation in decision making;
• Manage events and experiences with children which promote awareness of our community and reflect child-centred learning;
• Lead the Service in advocacy for children and their families;
• Ensure students on placement are positively welcomed, supported and effectively supervised

Workplace Health and Safety

• Work in a manner that does not pose a risk to self or others;
• Ensure a safe and healthy work environment at all times;
• Act immediately on any safety issues that relate to the working environment of the service;
• Understand, implement and monitor effective WHS practices in accordance with regulations, legislation and service policy;
• Resource an environment for children which –

• Has appropriate equipment that helps the team to maintain the aesthetics
• Has equipment that is repaired and maintained in a timely manner
• Ensures the Service strives towards environmental sustainability in all areas

• Ensure the Service’s Child Protection policy and Child Safe Standards are implemented and

• Inform and assist other employees, of which you become aware
• Ensure your compliance as a mandatory reporter
• Intentionally embed protective behaviours into everyday practice across the Service, including supporting children to understand personal boundaries, recognise unsafe situations and know how to seek help, in ways that are age-appropriate, culturally sensitive and empowering;
• Ensure the recruitment process includes compliance with the Working with Children Check guidelines

• Follow Service guidelines in providing a safe environment for children and staff including conducting daily and monthly workplace inspections and risk assessments and as per schedule. This includes opening/closing checklist, toys and equipment cleaning checklist and safe building checks
• Understand, implement and review emergency management procedures as required
• Ensure the Service’s duty of care to children and their families is strictly maintained
• Ensure all staff are aware and respond positively and consistently to children’s additional needs/requirements – including medical and developmental conditions
• Maintain educator-to-child ratios and qualifications at all times
• Implement the organisation’s Work Health and Safety policy in accordance with regulations, legislation and Service policy

• Ensure policies and procedures are implemented as per the Workplace Health and Safety Injury Management System
• Investigate workplace hazards and ensure corrective actions are implemented
• Provide a consultative process for communication of WHS information allowing employee input into WHS issues
• Provide advice and assistance on WHS issues within the Service and ensure workplace inspections are carried out as per policy
• Mentor contractor performance within the Service
• Report WHS achievements and activities a required and keep all necessary record keeping

• Ensure staff are appropriately trained to meet the WHS requirements of their position and the Service

Professional Conduct and Learning

• Work within the National Quality Framework, the Early Childhood Australia Code of Ethics, the Service philosophy, policies and procedures
• Consistently contribute as an effective and influential leader
• Maintain awareness of contemporary Education and Care practice to inform quality service delivery
• Actively participate in performance appraisal process, both as a leader and as an employee
• Engage in reflective practice and ongoing professional learning
• Develop, assist, attend and contribute to family meetings, staff meetings, Educational Leader meetings and other whole of staff professional learning events
• Undertake approved child protection training
• Mentor, guide and encourage the Assistant Director and the Educational leader in their roles;

Selection Criteria

Qualifications

• Desirable to hold an ACECQA approved Diploma level qualification or Early Childhood Teaching qualification
• Desirable to hold post graduate/tertiary qualifications in leadership
• Hold a National Police Check (state/territory relevant)
• Working with Children’s Check

Experience

• Thorough and in-depth knowledge of the –

• National Quality Standards
• Education and Care Services National Regulations
• Education and Care Services National Law
• Approved Learning Framework

• Significant experience in a management position in early childhood settings and evidence of having provided inspirational and decisive leadership
• Thorough knowledge of early childhood education and care centre administrative functions
• Knowledge of Workplace Health and Safety
• Demonstration of initiative and innovation
• Ability to self-manage and meet timelines
• Highly developed written and verbal communication/presentation skills

Capabilities

• Highly developed communication, interpersonal and team development skills
• Ability to lead the team in pedagogical matters including curriculum planning and professional development
• Ability to develop, implement and evaluate policies and procedures
• Computer literacy (MS Office Suite, CCSS systems, Qikkids or similar)